How soon can I make a return?
To take advantage of the return of an item purchased on the tresjulie.it website, you must return it within 14 days from the date of receipt of your package.
How to make the return?
To make a return, you will have to independently contact a courier of your choice or the Italian post office and organize the shipment of the items to be sent together with the return form received inside the package.
The return must be sent to the address below:
Via del Santuario 8 - 05035 Narni Scalo - (TR) Italy
How soon will I receive my refund?
Once the product sent has been received, we will issue the refund within 15 working days.
Where will I receive my refund?
Refunds will be paid by bank transfer to the IBAN indicated on the form inside the package.
Are shipping costs included in the return?
The user will only be refunded the actual price of the returned products, therefore the shipping costs will not be refunded.
ATTENTION! Items must retain all tags and be in perfect condition; otherwise the return will not be accepted and the payment return process will not be processed.